Return Policy
Return & Refund Policy
Made-to-Order Nature
Every item in our store is custom-printed just for you as soon as you place your order. Because of this made-to-order business model, we do not accept returns or exchanges for buyer’s remorse, accidental orders, or incorrect sizing. Please review the sizing charts carefully on each product page before completing your purchase.
Every item in our store is custom-printed just for you as soon as you place your order. Because of this made-to-order business model, we do not accept returns or exchanges for buyer’s remorse, accidental orders, or incorrect sizing. Please review the sizing charts carefully on each product page before completing your purchase.
Damaged, Defective, or Incorrect Items
We take immense pride in the quality of our products. If your item arrives damaged, has a print defect, or is the wrong item entirely, we’ve got you covered.
We take immense pride in the quality of our products. If your item arrives damaged, has a print defect, or is the wrong item entirely, we’ve got you covered.
- What to do: Contact our support team at admin@dixierebeldesignco.com within 14 days of delivery.
- What to provide: Please include your order number and clear, well-lit photos showing the exact issue.
- Resolution: Once verified, we will happily send a free replacement or issue a full refund.
Lost or Stolen Packages
If your tracking information shows that your package was delivered, but you haven’t received it, please contact your local carrier. We are not responsible for packages marked as delivered, but we will gladly assist you in tracking down a lost-in-transit package.
If your tracking information shows that your package was delivered, but you haven’t received it, please contact your local carrier. We are not responsible for packages marked as delivered, but we will gladly assist you in tracking down a lost-in-transit package.